Policy
Orders ship from Central Texas after payment has been confirmed.
Typical processing time is 1–2 business days, excluding weekends and holidays.
Pep Shop Texas utilizes Priority Mail through USPS 3 day shipping with tracking available on all orders.
Carrier delays, weather delays, and address issues are outside the control of PEP Shop Texas.
You can track your package at https://tools.usps.com/tracking/.
Due to product handling, storage, and research-product integrity concerns, returns are not accepted once an order has shipped.
If an order arrives damaged, missing an item, or incorrect, contact PEP Shop Texas within 48 hours of delivery so the issue can be reviewed.
Damaged, missing, or incorrect item concerns are reviewed case by case.
For shipping or order questions, contact PEP Shop Texas support. Please include your order number when available.