Privacy Policy

How Pep Shop Texas collects, uses, stores, and protects customer information.

Privacy Policy

Pep Shop Texas respects customer privacy. This policy explains what information may be collected, how it is used, and how customers may contact us with privacy questions.

Effective Date: June 11, 2026. Updated October 26, 2026 (text messages).

Information We Collect

We may collect information customers provide directly, including name, email address, phone number, account login information, shipping details, order details, and messages submitted through the website.

Account and Order Information

When customers create an account or place an order, information may be stored so the website can process orders, show order history, support reorders, manage customer service, and send order-related notifications.

Payment Information

Pep Shop Texas may display manual payment options or payment instructions. Payment confirmations may be manually reviewed before an order is marked paid.

Email and Order Notifications

We may use customer contact information to send order confirmations, payment updates, processing updates, shipping updates, delivery updates, and customer service messages.

Website Storage

The website may use browser storage, cookies, or similar technologies to support cart behavior, login sessions, checkout flow, account access, and site functionality.

Site Analytics

We count visits to understand how the shop is used: pages and products viewed, searches, items added to the bag, and orders placed, along with the referring site and device type. This uses a random visitor ID stored in your browser and no cookies. We do not store IP addresses, and we do not share this information with advertising or analytics companies. Analytics records are kept for 13 months.

Service Providers and Database Storage

Customer, account, order, and administrative information may be stored using third-party website infrastructure and database services, including Supabase, hosting providers, email services, and related tools used to operate the website.

How We Use Information

• To create and manage customer accounts.
• To process, review, and fulfill orders.
• To communicate order status and support requests.
• To manage inventory, shipping, discounts, and internal operations.
• To protect the website from fraud, abuse, unauthorized access, or misuse.

Text Messages

Pep Shop Texas sends promotional texts (deals, restocks and partner offers) only to customers who check the text box in their account or at checkout. Up to 4 texts a month. Message and data rates may apply. Reply STOP to any text to stop, or HELP for help, or uncheck the box in your account. Agreeing to texts is never required to buy.

Mobile numbers and text opt-in consent are not shared with or sold to third parties or affiliates for their marketing. Numbers are used only to send the texts you agreed to, through our text messaging provider.

Information Sharing

We do not sell customer personal information. Information may be shared only as needed to operate the website, process orders, provide customer service, comply with legal obligations, prevent fraud, or work with service providers supporting the business.

Data Security

We use reasonable administrative and technical safeguards to protect information. No website, database, or online transmission can be guaranteed completely secure.

Data Retention

We may retain account, order, audit, and communication records as needed for business operations, customer support, compliance, fraud prevention, and recordkeeping.

Customer Choices

Customers may contact Pep Shop Texas to request updates, corrections, or questions about personal information associated with their account or orders.

Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.

Contact

For privacy questions, account questions, or order-support requests, contact Pep Shop Texas through the contact information provided on the website.