Questions & answers

No. Products are listed for laboratory research use only and are not for human consumption, diagnostic use, or therapeutic use.

Add items to your bag, sign in, and choose local pickup or shipping. Place the order, then pay. Venmo is one tap: it opens with the amount and your order number filled in. Other payment options are listed at checkout, with instructions emailed to you.

As soon as your payment is matched to your order number. Shipped orders go to the post office the night they're packed and arrive in about 4 days by USPS Priority Mail. Peptides ship as a dry powder, so no cold pack is needed. For pickup, we text you when it's ready.

A flat $12 anywhere in the US, free on orders over $250. Local pickup is always free.

Yes. Add Pep Shop Texas to your Home Screen, then turn on order alerts in Account. You will get a ping when payment is confirmed, when it is ready or shipped, and when a reorder reminder comes due.

One alert when an item is probably running low, so you can reorder in a tap. Auto starts with the typical time for that item and then learns from how often you reorder; you can also pick 2, 4, 6 or 8 weeks, or turn it off. We never ask for dosing information.

Yes. Sign in and the home screen shows My products: everything you buy, when it is likely running low, and a Reorder button that drops it straight into your bag.

On each product page when a certificate of analysis is available, and all together on Testing & verification.

Yes. Tap Request availability on the product and choose to be emailed when it's back.

Sign in to My account to see your orders, live status, tracking, rewards and to reorder anything you have bought before.

Email support@pepshoptexas.com for product, order or account help.